# Responsibilities: Responsible for leading and managing the Fraud and Risk team to detect, prevent, and mitigate fraudulent activity. The Fraud and Risk Team Leader ensures the team effectively analyzes account activity, investigates suspicious behavior, and enforces fraud prevention measures while maintaining compliance with industry regulations.
Oversee the daily operations of the Fraud and Risk team, ensuring efficient fraud detection and prevention.
Monitor and analyze fraud alerts, trends, and patterns to improve risk controls and implement proactive fraud mitigation strategies.
Manage and guide team members in reviewing and approving customer withdrawals, ensuring adherence to internal policies. Act as the primary escalation point for complex fraud investigations and high-risk cases.
Develop and implement fraud prevention policies and procedures to optimize team performance and efficiency.
Coordinate with internal departments, payment service providers (PSPs), and third-party fraud prevention providers for case resolution. Provide training and mentorship to fraud analysts, ensuring continuous improvement and knowledge development within the team. Conduct quality assurance checks on fraud investigations and customer interactions to maintain high service standards.
Maintain detailed reporting on fraud trends, risk exposure, and investigation outcomes for senior management. #Qualifications: Minimum of 3–5 years of experience in fraud prevention, risk management, or a similar role, with leadership experience. Strong understanding of fraud detection techniques, risk analysis, and regulatory compliance in the iGaming and/or sports industry. Excellent leadership skills with the ability to manage, mentor, and motivate a team. Exceptional analytical and investigative skills, with the ability to interpret complex data and make informed decisions. Strong communication skills, both verbal and written, with the ability to handle escalations and customer interactions professionally. Ability to work in a fast-paced environment, including night shifts and public holidays, as required. Experience in handling fraud tools, KYC/AML processes, EDD, and affordability checks. Detail-oriented with strong problem-solving skills and the ability to adapt to emerging fraud trends.